Electronic communications and signatures consent

Last updated: January 1st, 2022

Tola Inc and third party service providers ("Tola") may need to provide you with certain communications, notices, agreements, billing statements, or disclosures in writing ("Communications") regarding our products or services ("Services"). Your agreement to this E-sign Consent confirms your ability and consent to receive Communications electronically, rather than in paper form, and to the use of electronic signatures in our relationship with you ("Consent"). If you choose not to agree to this Consent or you withdraw your consent, you may be restricted from using the Services.

Electronic Delivery of Communications and Use of Electronic Signatures

Under this Consent, Tola may provide all Communications electronically by email, text message, or by making them accessible via Tola websites or applications. Communications include, but are not limited to, (1) agreements and policies required to use the Services (e.g. this Consent, Tola Privacy Policy and Tola Terms of Service), (2) payment authorizations and transaction receipts or confirmations, (3) account statements and history. We may also use electronic signatures and obtain them from you.

System Requirements

To access and retain the electronic Communications, you will need the following:

  • A computer or mobile device with Internet or mobile connectivity.
  • For website-based Communications, a current web browser that includes 128-bit encryption. Minimum recommended browser standards are Microsoft Internet Explorer version 8.0 and above (see http://www.microsoft.com/ie or current version), Mozilla Firefox current version (see http://www.mozilla.com for current version), Apple Safari current version (see http://www.apple.com/safari/ for current version), or Chrome current version (see http://www.google.com/chrome for current version). The browser must have cookies enabled.
  • For application-based Communications, a mobile phone operating system that supports text messaging, downloads, and applications from the Apple App Store or Google Play store.
  • Access to the email address used to create an account for the Services.
  • Sufficient storage space to save Communications and/or a printer to print them.
  • If you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add noreply@tolahq.com to your email address book.

Paper Delivery of Communications

You may request Communications in paper form. To request a paper copy of any Communication at no charge, please write to Tola Inc. 2261 Market Street Suite 4622 San Francisco, CA 94114 within 180 days of the date of the Disclosure, specifying in detail the Communication you would like to receive.

Withdrawal of Consent to Electronic Communications

You may withdraw your consent to receive electronic Communications at any time, by writing to the Tola Address. However, withdrawal of your consent to receive electronic Communications may result in termination of your access to the Services. Any withdrawal of your consent will be effective after a reasonable period of time for processing your request.

Updating Your Email Address

You can change your email address through the Services.